The staff is friendly, I often shop here for complete and cheap pet needs, the grooming is also fragrant and clean, recommended luvvv

I bathed and shaved my two dogs earlier. When I got home, all 22 of them were stressed. One wouldn't eat, the other was vomiting and had a fever. Could the receptionist at 4 am be a little friendlier? Why isn't there any benefit to being a staff member? It's so different from the one at Tukad Balian. Fire that person instead of losing customers. I was just about to become a regular here because it's close by, but they're being rude to me 😐 Sis, you're already that rude to someone who's just an employee at a pet shop, let alone a boss 🙃

Please, if we complain, we don't have to defend ourselves. We're complaining for your own good. We're loyal customers, and this isn't just a one-time thing. The grooming of the pet was incompetent; when I told them, their answers didn't make sense. Please improve your attitude. I won't be coming back here again. Disappointed with the service. 👎

Please, the store appreciates the staff on this morning shift, because the lady is very effortful and responsible with her work, and she walked from her boarding house in the rain because there was not a single Gojek.