Amazing facility, friendly staff and service highly recommended it!

king

Very satisfied with the grooming service at home. This is the first time in Condet that there has been a grooming call. Professional and the best service. Thanks to Queen and King Petshop.

I asked for just the paws and tail, but instead my body was shaved too. It was so bad, the shaving was so messy that it looked like a bald spot. It took so long from 12 to 3. There was also a clump of hair around my neck, instead of trimming it, I just let it sit. The first time I went, the service was good, but this time I was so disappointed. 1. I ASKED FOR A PAW SHAVE, THEY SAID IT WAS FREE, BUT THE PAW SHAVOR DIDN'T... 2. IT'S NOT ONLY THE HAIR THAT WAS CLUMPS ON THE THIGHS, ON THE STOMACH, AND THERE ARE 2-3 MORE CLUBS OF HAIR THAT MAKE THE CAT SICK. 3. IS IT NORMAL FOR A CAT TO BE SERVED FROM 12-3? IT'S QUIET! AND THERE'S NO INFORMATION THAT IF IT TAKES A LONG TIME, IT CAN BE CANCELLED! 4. DO YOU WANT TO BE RESPONSIBLE? WHEN YOU COMPLAIN ABOUT YOUR RESPONSIBILITY, THERE'S A DISCOUNT WHEN YOU COME AGAIN? WHEN WILL YOU COME TO MY PLACE? AND WHEN WILL YOU EXPLAIN THE TRUTH?? IF YOU REALLY WANT TO BE RESPONSIBLE, TAKE THE ANIMAL AGAIN AND DO IT AGAIN, NOT JUST SAID YOU'D GET A DISCOUNT IF YOU COME THERE AGAIN?!!!!